RDx BioScience: Success Story
Prior to working with Innovative Lab Solutions, our laboratory was challenged by poor revenue cycle management. We decided to work with ILS because they demonstrated immediately how well they understood our business. From the very beginning, Innovative Lab Solutions showed their superiority over their competitors by developing customized solutions for us that immediately improved our claims processing, accounts receivable management and management reporting.
The ILS team worked very closely with us day in and day out to make sure everything was set up properly and that our extensive test menu was correctly coded and configured. To date, their solutions have saved our laboratory money and helped increase productivity by streamlining our whole revenue cycle process.
With such a vast knowledge of the business, ILS not only helps laboratories set up an effective revenue cycle solution suitable for their business, but also offers custom designed tools and approaches that lead to financial success. We plan to use them indefinitely. – Eric Lyken, Director of Operations RDx BioScience